Privacy Policy

PRIVACY POLICY
Fiorella Boutique
Last updated: July 2026

Fiorella Boutique is committed to protecting your personal information. This policy explains what we collect, how we use it, and how we keep it safe.

WHAT WE COLLECT
When you place an order or contact us, we may collect your name, email address, shipping address, phone number, and payment information. Payment details are processed securely through our payment provider and are never stored by us directly. We may also collect non-personal data such as browser type, pages visited, and time spent on our site to help us improve your experience.

HOW WE USE YOUR INFORMATION
We use your information to process and fulfil your orders, send order confirmations and tracking updates, respond to your enquiries, and improve our products and services. We will only contact you for marketing purposes if you have opted in to receive communications from us.

SHARING YOUR INFORMATION
We do not sell or rent your personal information to third parties. We may share your details with trusted service providers such as shipping carriers and payment processors solely for the purpose of fulfilling your order. These providers are required to keep your information confidential.

COOKIES
Our website uses cookies to enhance your browsing experience and analyse site traffic. You may disable cookies through your browser settings, though this may affect certain features of the site.

DATA SECURITY
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

YOUR RIGHTS
You have the right to access, correct, or request deletion of your personal information at any time. To make a request, please contact us at hello@fiorellaboutique.com.

CHANGES TO THIS POLICY
We may update this privacy policy from time to time. The current version will always be available on this page.

This policy is governed by the laws of Victoria, Australia.